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7u7i operates under terms that govern how your account, transactions and access to our platform are handled. Availability of our services — including Rocket and Bank Transfer — depends on your local law and the eligible region you are accessing from.
Our terms exist to set clear expectations between you and 7u7i — covering what we provide, how your account data is held, and what obligations both sides carry. Access to our platform is subject to applicable local law in Bangladesh and any eligible regions from which you connect. We do not make claims about legal certainty in any jurisdiction; it is your responsibility to confirm that using 7u7i is permitted where you are. Transactions processed through Rocket or Bank Transfer fall under the payment conditions shown in your account at the time of the transaction. We retain the right to update these terms; when we do, a notice will be visible in your account area before changes take effect. If you continue using the platform after a policy update, that constitutes acceptance of the revised terms. For anything that is unclear, reaching out through our published support routes is the correct first step — not a third-party interpretation of these terms. We handle your account records according to our data retention policy, which is outlined in the trust section below.
Not every aspect of your interaction with 7u7i falls under a single policy document. Understanding what is covered — and what sits outside this scope — helps you know where to look when a question comes up.
The terms apply fully to your login, account settings, identity verification steps and session activity on 7u7i. Any access change — such as a restriction or closure — is governed by these conditions and will be communicated through your registered account contact.
Deposits and withdrawals made via Rocket or Bank Transfer are covered under our transaction policy. The specific limits, processing steps and verification requirements shown in your account at the time of the transaction are the binding reference — not general estimates.
Game content supplied by studios available in our lobby — including titles from Spadegaming, Joker, Microgaming and PlayStar — is presented as-is. We do not warrant outcomes or game availability in regions where local law restricts access to such content.
Payment networks, device operating systems and network providers operate under their own separate terms. 7u7i is not responsible for interruptions or policy changes that originate from those external services, even where they affect your ability to complete a session or transaction.
You hold several concrete rights in relation to your 7u7i account and the data we hold against it. You can request a record of the personal information we have on file — this includes your account registration details, transaction history tied to your wallet, and any communication logs from support interactions. If any of those records are inaccurate, you can ask us to correct them through the account settings page or by contacting support directly. You also have the right to ask us to close your account; that request is handled through our published support route and processed in accordance with the steps outlined in our closure policy. Where local law in Bangladesh gives you additional rights over data or account access, those rights apply on top of what is described here. We aim to respond to all formal account-related requests within the timeframe visible in our published policy. Acting on a right does not affect your access to remaining account balances held at the time of the request.
Open the account history section to see your transaction log, Rocket or Bank Transfer entries, and session records. If you need a formal copy, contact support with your account details and the specific date range you need.
Name, contact number and registered payment method details can be reviewed in account settings. Where a correction requires identity verification, the steps to follow are shown inside the account page — not assumed or estimated here.
If a specific clause in our terms is unclear, send the question through our support channel with the relevant section referenced. We handle policy clarification requests separately from general account queries so they reach the right team.
A closure request must come from your registered contact method. We will confirm receipt, advise on any pending balance steps, and process the closure according to the timeline set out in our published account policy.
For any question that touches on these legal terms — account data, policy scope, rights requests or transaction disputes — use the routes below. We only list channels that are visibly published on the site; we do not promise response times we cannot confirm.
The live chat option is accessible from your account page once you are logged in. It is the most direct route for time-sensitive policy questions, including transaction disputes involving Rocket or Bank Transfer.
For formal written requests — such as a data record request or an account correction — use the email address published in our support section. Include your account identifier and the specific policy topic so it reaches the correct team.
Our help centre contains published answers to common policy questions, including how account closures work and what the transaction policy covers. Check there first before sending a support request, as many answers are already documented.
We handle your information with the same attention we apply to every other part of the platform. Here is how the key areas work in practice.
We keep your account records — including transaction history for Rocket and Bank Transfer activity — for the period required by our internal policy and any applicable legal obligation. When that period ends, records are removed from active systems according to our documented deletion schedule.
Cookies are used to maintain your logged-in session and remember your lobby preferences across visits. You can manage cookie settings through your browser. Blocking certain cookies may affect how the account page loads on your mobile device.
Access to your account is protected by the credentials you set at registration. We do not share login details with third parties. If you suspect unauthorised access, contact support immediately through the live chat or email route published on the site.
When our legal terms or data policy changes, we will post a notice in the account area before the update takes effect. You will not need to search for changes — the notification will be visible the next time you log in.
These are the questions we hear most often about our legal terms, your rights and how policy applies to your account on 7u7i.
Yes. By accessing your account and using the platform, you confirm you have read and accepted the terms as published. If we update the terms, a notice appears in your account area. Continued use after that notice means you accept the revised version.
Access depends on your local law and the eligible region you are connecting from. We do not confirm legal availability for every location. Check whether online gaming services are permitted where you are before using the platform.
Send a formal data request through our published email support route. Include your account identifier and the date range you need. We will confirm receipt and provide the relevant records according to our documented response process.
Transactions via Rocket or Bank Transfer are governed by the payment conditions shown in your account at the time of the transaction. Limits, verification steps and processing instructions are the binding reference — contact support if any transaction detail is unclear.
Raise the question through live chat or the email route published in our support section. Reference the specific policy clause or account action you are questioning. Policy disputes are handled separately from general queries and routed to the relevant team.
A notification will appear in your account area before any change takes effect. You will not need to monitor the page manually. If you log in and see a policy update notice, review it before continuing your session so you know what has changed.